1997 Arise
ContractingWarburg PincusWork-from-home customer service business
Meet the Customer Service Reps for Disney and Airbnb Who Have to Pay to Talk to You — ProPublicahttps://www.propublica.org/article/meet-the-customer-service-reps-for-disney-and-airbnb-who-have-to-pay-to-talk-to-you
1935 National Labor Relations Board (NLRB)1995 eBay1997 Arise2014 Timothy Geithner and Warburg Pincus2018 Epic Systems Corp v LewisAirbnbDisneyIntuit and Arise Virtual SolutionsWarburg PincusWork-from-home customer service business

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Work-from-home customer service business
Gig economy and sharing economyRemote work